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FAQ

Q1: Are you a factory or trading company?

We are manufacturer with factory, located in Guangzhou city, China.

Q2: What is your terms of payment?

Payment ≤5000USD: 100% in advance. Payment ≥5000USD: 30% T/T in advance, balance before shipment.

Q3: How about product quality?

We use top-grade materials and standardized production process. All products pass strict quality inspection before delivery.

Q4: Do you offer installation and training?

Yes, we provide detailed operation manual (electronic & paper version), and video guidance if needed.

Q5: Can I get samples and support OEM/ODM?

Yes! Samples can be sent by express. We fully support OEM/ODM customization with your logo and design requirements.