Peruvian old customer Fabian visits Guangzhou Kanghome Company with engineers to explore new opportunities for cooperation

Recently, Guangzhou Kanghome Company welcomed a special "old friend" - Mr. Fabian, a long-term partner from Peru. Mr. Fabian not only visited in person, but also specially brought his company's core engineering team to come together. During the one-day exchange, the two sides had in-depth discussions on topics such as product upgrades and order cooperation, injecting new vitality into future cooperation.

As a loyal customer who has been working with Guangzhou Kanghome for 2 years, Mr. Fabian has highly recognized the quality and service of Kanghome products since the beginning of our cooperation. In the past two years, Kanghome's equipment has maintained stable performance on our production line in Peru, with a failure rate far below the industry average, especially the response speed of the after-sales team. Every time we encounter problems, we can provide solutions within 24 hours. This service makes us very reassured. "At the beginning of the communication, Mr. Fabian expressed his sincere affirmation to the Kanghome team. He mentioned that it was this" reliable "cooperation experience that made him decide to bring an engineering team specifically to deepen the technical docking between the two sides.

In the afthernoon of that day, accompanied by the General Manager Mr. Hoping of Guangzhou Kanghome, Fabian and his delegation first visited the company's product exhibition hall. From core components to complete intelligent production line equipment, multiple star products displayed in the exhibition hall have attracted the attention of guests. Fabian occasionally stops and picks up the equipment samples to carefully examine the details, and occasionally asks questions to the Kanghome technicians beside him. How much has the energy consumption of this new model decreased compared to the previous model? "" What are the hot air temperature and power of this hot and cold blow dryer? "Faced with questions, Kanghome engineers patiently answered them one by one and demonstrated the operation process and intelligent control system of the equipment on site. The intuitive display made Fabian and his team nod repeatedly.

Subsequently, both parties moved to the R&D center and conducted specialized technical discussions around "new order machine modification". The Fabian team has put forward multiple personalized modification suggestions based on the production needs of the Peruvian market and local logistics characteristics, including adjusting the size of the equipment wire inlet and optimizing the compatibility of packaging specifications. The Kanghome R&D team carefully records requirements, retrieves equipment design drawings on site, analyzes technical feasibility with the other party's engineers, and reaches preliminary consensus on key issues such as performance testing and delivery cycle after modification. I didn't expect Kanghome's R&D team to understand our needs so quickly and provide specific technical solutions, which has given us more confidence in the landing of new orders, "Fabian said after the seminar.

That evening, Guangzhou Kanghome prepared a welcome dinner full of Chinese characteristics for Fabian and his delegation. At the table, classic dishes such as stir fried farm chicken, stir fried mutton, and Cantonese Dim sum were served in turn, paired with strong Maotai flavor wine, allowing guests to fully experience the charm of Chinese food culture. During the meal, the two sides were no longer limited to work topics, but talked freely about cultural differences between China and Peru, interesting life stories, and enjoyed drinks together. The relaxed and pleasant atmosphere further brought each other closer. Fabian raised her glass in gratitude and said, "This visit not only solved work problems, but also felt the enthusiasm and sincerity of the Kanghome team. This cooperative relationship makes us feel very warm, and we look forward to more opportunities to deepen cooperation and achieve win-win results in the future

The visit of Fabian and his delegation not only consolidated the long-term cooperative relationship between Guangzhou Kanghome and Peruvian customers, but also laid a solid foundation for both parties to expand their cooperation areas in the future. Mr. Hoping, the person in charge of Guangzhou Kanghome, stated that in the future, the company will continue to be customer-oriented, continuously improve product quality and service levels, provide better and more tailored solutions to global customers, and work together with partners to explore a broader market space.